Business Analyst Job Title: Quality Analyst (Genesys Cloud CX and Dynamics 365 Solutions) Position Type: Contract Work Mode: Remote Key Responsibilities: – Develop comprehensive test strategies, test plans, test cases, and test scripts for Genesys Cloud CX and Dynamics 365 solutions. – Define functional, integration, system, regression, performance, and UAT testing approaches. – Ensure traceability between business, user stories, and test cases. – Participate in reviews and design walkthroughs …
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